Stop losing deals on the floor.
Rapport gives managers real-time visibility into every conversation, so they can step in earlier, and recover deals before customers walk.
Your average rep isn't underperforming.
They're under-equipped.
Inventory, credit, OEM programs, and lead quality all matter. But language, timing, and process are what make the difference between a top performer and the rest of the floor.
Rapport captures that intelligence and puts it to work for everyone.
Plug in your numbers — floor average, top rep, gross per unit, and team size. We'll show the gap.
From conversation to coaching in real time.
Every rep on your floor is making real-time decisions with incomplete information. Rapport fills the gaps, surfacing what the customer has told them, flagging where the deal is drifting, and suggesting the right move before the moment passes.
Every Rep Gets an Assistant
A lightweight lapel mic captures in-person showroom conversations. With customer consent, conversations are structured into a live deal sheet automatically, no note-taking required.
- Consent-driven workflow
- No manual note-taking
- Automatic deal sheet creation
Right Nudge At Right Moment
As conversations unfold, Rapport automatically identifies where deals start to slip — price tension, trade misalignment, skipped discovery, and missed close attempts in real time.
- Deal-killer detection
- Upsell timing insights
- Discovery gap alerts
Patterns, Not Surveillance
Managers see aggregate floor trends and deal health, not a transcript of every conversation. Weekly coaching themes are grounded in what actually happened.
- Aggregate deal health, not transcripts
- Weekly coaching themes
- Contextual feedback
What happens when every rep knows exactly where they stand?
Fewer deals slip quietly. Coaching is grounded in what actually happened. And your floor stops depending on a few people having a good day.
Rapport doesn’t replace your CRM. It adds the missing layer between conversation and performance.
Visibility without compromise.
Rapport is a tool reps choose to use because it makes their job easier and their commissions higher. That only works if they trust it. So we built the privacy model around them first.
Consent is non-negotiable.
Rapport operates on a clear, rep-controlled, consent-first workflow. Conversations are recorded and analyzed only when customers agree, just like recorded phone calls.
Data stays structured — not exposed.
Audio is processed into structured intelligence. Dealerships own their data. Access is controlled by role and policy.
Built for compliance, not shortcuts.
Designed with two-party consent environments, privacy controls, and operational transparency from day one. This is operational visibility, not surveillance.
Pilot Rapport in a week,
no IT project required.
Start small. Measure conversion lift. Expand only if it proves ROI.
In 30 days, you’ll know whether closing the gap is worth rolling out across the rooftop.
Just visibility where it matters most. If it doesn’t move conversion, you’ll know quickly.