240 More Units.
That's the Annual Difference.
Your top closer isn't lucky. They follow patterns.
Rapport makes those patterns visible, coachable, and repeatable so you can standardize performance across your entire floor.
Do not present final numbers yet — re-anchor trade value first.
The gap you tolerate is the revenue you lose.
Two missed deals per month between your top and average rep doesn’t feel like a problem.
But over a year, that’s $60K–$80K per rep leaking from your floor.
Inventory, credit, OEM programs, and lead quality all matter. But language, timing, and process are what makes the difference between a top performer and the rest of the floor.
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✓
What top performers do differently? Sequence, discovery depth, objection handling, and when they ask for the close.
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✓
Where deals start to slip? Payment tension, trade misalignment, competitor mentions, “soft no’s”.
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✓
What to coach next? Weekly coaching themes grounded in real conversations—without guesswork.
Adjust the values to see the annual opportunity driven by performance gap on your floor.
From conversation to coaching — in real time.
Rapport captures showroom conversations, structures them into deal intelligence, and turns live signals into coaching moments for consultants and managers.
Capture the Pattern.
A lightweight lapel mic captures in-person showroom conversations. With customer consent, conversations are structured into a live deal sheet automatically — no note taking required.
- Consent-driven workflow
- No manual note taking
- Automatic deal sheet creation
Identify the Gap.
As conversations unfold, Rapport identifies where deals start to slip — price tension, trade misalignment, skipped discovery, missed close attempts.
- Deal-killer detection
- Upsell timing insights
- Discovery gap alerts
Standardize the Floor.
Managers see which deals are healthy — and which are about to walk enabling proactive coaching, structured feedback, and repeatable performance improvement.
- Live floor dashboard
- Conversation playback
- Performance pattern analysis
What happens when you can see every deal?
Conversations become accountable, deals stop slipping quietly and performance stops being mysterious.
Rapport doesn’t replace your CRM. It adds the missing layer between conversation and performance.
Visibility — without compromise.
Dealerships already track ad clicks, website visits, phone calls, CRM activity — and the entire premises is under video surveillance. Conversations remained as a blind spot as it was not possible to capture and analyze them in real-time, until now.
Consent is non-negotiable.
Rapport operates on a clear, rep-controlled, consent-first workflow. Conversations are recorded and analyzed only when customers agree — just like recorded phone calls.
Data stays structured — not exposed.
Audio is processed into structured intelligence. Dealerships own their data. Access is controlled by role and policy.
Built for compliance, not shortcuts.
Designed with two-party consent environments, privacy controls, and operational transparency from day one. This is operational visibility — not surveillance.
Pilot Rapport in a week,
no IT project required.
Start small. Measure conversion lift. Expand only if it proves ROI.
In 30 days, you’ll know whether closing the gap is worth rolling out across the rooftop.
Just visibility where it matters most. If it doesn’t move conversion, you’ll know quickly.