Never disappoint a customer again.

$199 per device, flat. No installer, no wiring, no contract to sign. It runs on the Wi-Fi you already have and takes about five minutes to set up on a desk — plug it in, scan the code, name the desk.

Your first six months of Rapport Intelligence^™ are included. If it isn't earning its spot on the counter, send it back any time in the first 90 days and we'll refund it in full, return shipping on us.

Rapport helps your team keep the promises it makes. Most customers don't leave because of a bad repair or a bad meal — they leave because something they were told would happen didn't.

Rapport Desk Memory^™ remembers what every customer asked for and what your team committed to, then turns it into follow-ups and alerts that land before the customer notices. Read them in the mobile app or the web dashboard, or route them into the tools your team already lives in — 200+ connectors, from your CRM and shop system to Slack, Teams, and SMS.

Rapport takes the place of the nameplate already on the desk, engraved with whoever sits there, so it costs you no counter space and looks like it belongs. It captures ambiently — nobody has to remember to press record or take notes mid-conversation, and your advisors work exactly the way they do today.

The plaque itself is the customer-facing signage, and its retention and consent settings are configured to the rules of your jurisdiction before it arrives. Every device carries a QR code a customer can scan to request deletion of their audio themselves — no phone call, no support ticket, no awkward conversation at the desk.

Rapport arrives with 60+ industry-specific alerts and dashboards already built, so it's useful on day one rather than after a quarter of configuration. From there it's fully configurable — describe the patterns your business cares about in plain language and Rapport learns to watch for them.

Front-line alerts arrive in near real time, while there's still time to save the visit and protect your CSI scores. Leadership gets weekly summaries of what's slipping, what's working, and where the coaching opportunities are.

You do. Every conversation and every insight belongs to your business, not to us. Audio and data are end-to-end encrypted in transit and at rest in the cloud, and you can export or delete any of it whenever you want.

Rapport does not use your data to train models without your explicit, written permission. That's a contractual commitment, not a setting buried in a preferences page.

Add a device to any desk and it joins the same account, the same dashboards, and the same alert rules — nothing to reconfigure.

Beyond that, we're building a free and open API and marketplace so any customer-facing business can build on top of its own conversations. Customer communication is the most valuable asset most businesses have and the least used, and we don't think the way to unlock it is to lock it up.